Refund Policy
Last updated: October 9, 2026
This Refund Policy applies to all digital workflow templates sold by Wirebench, operated by Chunlei Zhu, an individual seller based in China. It is also part of our Terms of Service.
14-day refund guarantee. If a template cannot be imported into a supported n8n version or does not work as described on our website, email zhucl1006@gmail.com within 14 days of purchase with your order ID and a short description of the problem. We will first try to help you fix it; if we cannot resolve it, we will issue a full refund.
Because these are digital goods delivered instantly, refunds are not provided for change of mind after download, for issues caused by third-party services you have not set up (for example an inactive Apify account or exhausted credits), or for requested custom features. Approved refunds are processed through Creem to the original payment method, typically within 5–10 business days. Nothing in this policy limits any mandatory consumer rights you have under the law of your country.
How to request a refund
Email zhucl1006@gmail.com with your order ID and a short description of the problem. We usually reply within 1–2 business days. Payments and refunds are processed by Creem, our merchant of record.